Who We Help

People we care  for

Complete Care Services provides home care packages for anybody who needs our help. We have a large home care support worker team with many skills and years of experience to meet all personal and domestic needs, to meet specific dietary needs, administer medication and take into consideration religious and cultural needs.

We are an accredited Preferred Provider of Lancashire County Council, and included on their Safe Traders List. Each office is registered with the Care Quality Commission and is inspected regularly.

We provide the following home care services:

  • Care of the elderly, elderly care
  • Care for people with physical disabilities
  • Care for people with learning disabilities
  • Care for people with mental health needs
  • Palliative care
  • Rehabilitation

Lottie’s story

Lottie is 75 years old and over recent months has found it increasing difficult to dust and hoover her house.

Click here for full story

We have experience in the care of the elderly and looking after and people who have suffered from a stroke, have MS, spinal injuries, Parkinson’s disease, dementia, cancer and Schizophrenia to name just a few.

We are also highly experienced at re-enabling people after an accident or a fall, helping to ensure independence with the right  amount of help and support.

Charlie’s story

When we first began to care for Charlie he was very depressed and housebound. His neighbours were helping him out by occasionally doing his shopping. Charlie suffers from Diabetes, his blood sugar count was very high, and he was not sticking to a low sugar diet or taking his medication regularly. Charlie’s Care Team explained to him how we could help. See how we helped.

We have a wide selection of home care workers both male and female and a wide range of ages and backgrounds  to help you meet your needs. 

John’s story

John was diagnosed with an aggressive form of Multiple Sclerosis (MS) 15 years ago, over this time his condition has deteriorated severally.

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Services we provide

Below are some of the services we provide, if you can’t relate to these or any of the case studies, it doesn’t mean that we don’t have the expertise or experience, please call your local office for an informal chat.

Cleaning and General House Keeping: You may need just that extra bit of support to remain independent, such as having somebody to call round once a week to help with your washing or ironing, or maybe help with the cleaning or to change your bed sheets.

Help at meal times. Complete Care Service can assist with meal preparation. Yourself or your family member may have a poor appetite and require a support worker to stay with them and encourage them to eat.

Or you, or your family member may need help to eat; this is also something we can arrange. Some of our carers have also received specialist training for peg feeding.

Taking medication. All of our support workers are trained to administer medication in tablet and cream form. Some of our support workers are also able to administer eye drops.

Shopping. Our support workers can collect your pension and do your shopping, you can accompany the support worker or stay at home; this is your choice.

Personal Care. Help and support with personal care such as helping you to the use the toilet or commode, help to get out of bed in the morning and washed and dressed, assistance to shower or bath, or assistance to go back to bed, then our support workers will provide you with a first-class service.

All of our home care support workers are trained to use moving and handling equipment such as hoists, bath chairs and slide sheets. We can provide two support workers if it is required, or we can work along side a main carer, such as a family member.

Goal Setting:

At Complete Care Services we are concerned with a person’s holistic needs. This is why we have introduced goal setting to give you the opportunity to set your own goals, which our support workers will help you to achieve. These goals can be anything you wish, see below for a few examples:

  • Make yourself a drink, rather than having a support worker do it  for you
  • Attending a social event; whether you need assistance to arrange transport or a support worker to accompany you
  • Finding pieces of equipment to make your life easier and ultimately become more independent
  • Practice walking small distances
  • To go to the local swimming baths
  • To spend time doing things that YOU want to do rather than attending a day care centre
  • Maybe you are looking to get back into employment, our support workers can help you.

All of these examples give only a brief outline, in reality the support workers would take the time to work with you and break these down into manageable steps.

Give Complete Care Services a call today to see how we could help you!

Patrick’s story

Patrick fell at home and after a stay in hospital and some rehabilitation he felt ready to come home with some support. Patrick was keen to gain full independence as soon as possible. See how Complete Care Services helped him achieve this.

Click here for full story

For an excellent and caring homecare service please call your local CCS office

Rossendale Office

Rated Good by CQC

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Pendle Office

Rated Good by CQC

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