Functions of Care Brokerage

Care Support Brokerage puts people at the heart of the decision making process in using their individual budget. Care brokerage has a number of functions which imply an array of activities or tasks. It is best seen and understood by this set of functions rather than seeing brokerage encapsulated within a role of a support broker.

The key functions of brokerage include:

• To find out what is available
• To explore what is possible
• Provide information (signposting)
• Give technical advice
• Encourage and develop informal support
• Coordinate support and resources
• Assist a person to manage their obligations and responsibilities in relation to a budget
• Facilitation to make things happen 
• Help with support planning and person centred planning
• Help a person to speak up for themselves or where necessary to speak up on their behalf

Support Brokerage Services

The above is a start to scope out what brokerage is; many people will need no help at all and will be able to do what it takes to receive and use a personal budget.

However, for those that need assistance, services are available from many sources as listed below, and as a care agency we can help you find the services you need:

• Your family or close friends
• An Independent Broker
• A Provider
• Lancashire County Council
• A Community Group
• A Legal Trust

If you require guidance regarding Brokerage or accessing services then please contact us at your local office.